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What is the warranty?

Limited 20 Year Warranty

Savvy Rest, Inc. guarantees that your mattress will be replaced or repaired at our option without cost to you, should it be deemed defective because of faulty workmanship or structural defects during the twenty (20) years of the warranty, excluding the specific limitations contained herein.

This warranty covers any deterioration in the cell structure of the latex that causes the mattress to have a visible indentation greater than one and one half inch, not associated with a sag in the foundation, box springs, or platform. It also covers any physical flaw in the mattress that causes the material to split or crack despite proper usage and handling.

This warranty does not cover aberrations in the natural latex that fall under the category of natural variances, i.e., areas of discoloration in the latex, horizontal tears or cracks less than three inches in length, lateral tears or cracks that penetrate less than the full thickness of the latex sheet as well as evidence of black and/or white debris that is deemed to be residue of the natural latex baking process. Furthermore, if the latex core of a Savvy Rest mattress has been exposed to direct sunlight, such exposure will void this warranty.

During the first ten (10) years of this warranty, we will not charge you to repair or replace your mattress if it is deemed defective. During years 11 through 20 of this warranty we will, at our option, repair the mattress at a handling cost to you, or replace the mattress at a prorated charge to you plus transportation costs. If we replace the mattress, the prorated replacement charge you pay will depend on when the mattress is replaced.

* If the mattress is replaced during the eleventh year of this warranty, the prorated replacement charge you pay will be fifty (50) percent of the original purchase price.
* If the mattress is replaced after the eleventh year but before this warranty expires, the prorated charge you pay will increase by five (5) percent for each subsequent year of the prorated period (i.e., 55% of the original purchase price if replaced during year twelve; 60% of the original purchase price if replaced during year thirteen, etc.)

This warranty is valid only to the original purchaser of the product. If Savvy Rest deems the mattress not defective, all transportation costs are the responsibility of the purchaser and are additional to any prorated charges.

You must provide proof of purchase to Savvy Rest for any warranty claim. You may contact Savvy Rest, Inc. Customer Service Department by writing to Savvy Rest at 4414 Ivy Commons, Charlottesville, VA 22903.

Savvy Rest is not responsible for any damage caused to the mattress by spills, burns, accidents, or other acts of Nature.

This limited warranty gives you specific legal rights. You may also have other rights that vary from state to state.